Administration, Sales, IT
The analysis phase to streamline processes in the corresponding organisational unit begins by forming a team in coordination with the top management.
The processes are recorded in Excel in collaboration with the team:
- Who provides the necessary information for the process (supplier)?
- What information is required in what form?
- What specifically is done?
- How is it done and why?
- How much time is required to complete the activity (workload, duration)?
- What information is created at the end of the process in what form?
- Who consumes this information (customer)?